What is "112"?

Emergency number “112” is a single European emergency call number for both fixed-line and mobile phones.

The single European emergency call number “112” was established by the Council Decision of 29 July 1991 and further regulated by the Directive 2002/22/EC of the European Parliament and of the Council of 7 March 2002 on universal service and users' rights relating to electronic communications networks and services (Universal Service Directive).

Calling the “112” emergency number is free of charge.
The “112” number can also be called from a phone without a SIM card.
All calls to “112” in Poland will ultimately be answered by operators from the emergency communication centres/voivodeship emergency communication centres. The system is being built and emergency calls are in majority answered by territorially competent units of the Police and the State Fire Service.

Emergency numbers 997 (Police), 998 (State Fire Service) and 999 (emergency medical services) are working alongside “112” in Poland since Polish citizens are accustomed to using those numbers, to ensure their comfort and due to specificity of some emergency calls.