European Emergency Number 112
EENA - European Emergency Number Association

When you should not call “112”

When you should not call “112”


Do not call “112”, if the given situation is not dangerous and does not pose a threat to health, life or property or in other situations, e.g.:

  • To report a fictitious incident or calling just for fun;

  • To inform that you do not need help;

  • To check whether the “112” number really works;

  • To obtain the contact data of a company or a person (phone number, fax number, price list, activity, etc.);

  • To inform about road traffic restrictions or obstacles or about a poor technical condition of the roads;

  • To obtain information about the timetables of municipal transport services, trains or airlines;

  • To make an international call;

  • To call a taxi, order flowers or a meal from a restaurant, bar, pizza restaurant, etc.;

  • To voice your opinion on a given subject, event or a public person;

  • To consult and obtain advice from a doctor. 


Remember! When calling the “112” emergency number without any need or justification you block the line for a person who may need immediate help at that moment exactly and cannot contact the operator at the emergency communication centre. Think about it - YOU may also need help one day!

10.12.2018, actualization date: 25.02.2015 r. Number of visit: 256 208.000